On hold

Have you ever tried calling to your doctor's office and the first thing they say on the phone recording is " if this is a life threatening emergency - dial 911" - you think I would dial the doctor's office which takes about roughly 20 minutes on an average before the 'attendant' checks with you and then will ask so many questions that you forget why you called in the first place!!! IF I WAS IN A LIFE THREATENING situation! please!!!!!!!!

Anyways, you remain on hold for ever before this person arrives on the phone and then WANTS to know WHY I need to talk to the doctor. I feel like screaming and saying, why should I TELL you that? I want to talk to MY doctor. I guess they are doing thier jobs and once you tell them the doctor can probably assess which calls to return pronto. Where is privacy these days and why do doctors take forever to come on phone. I should email them I guess...I hear they check thier emails :) hehehe!